Sect. 1 Scope of validity, customer information
The following general terms and conditions (GTC) govern the contractual relationship between KB Sports Memories GmbH (www.sportmemories24.com) and consumers and entrepreneurs who purchase goods in our shop. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.
Sect. 2 Conclusion of contract
(1) The offers on the internet represent a non-binding invitation to you to order goods.
(2) You can put one or more products into the cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have clicked the order button, you submit a binding offer to conclude a purchase contract.
(3) After you have sent your order, we will send you an email, which will confirm receipt of your detailed order. This confirmation of receipt, represents no acceptance of your order, but is to inform you, that we have received your order. At the latest by the time of delivery of your goods, you will receive all client information, which you should print out for your documents. The purchase contract will finally be legally binding, by us sending a second email as an order / contract confirmation.
Sect. 3 Customer information: Storage of the contractual text
The contract with the item details (e.g. kind of product, price) will be stored by us. We will send the GTC to you, but you can download the GTC at any time in addition, over our web page. As a registered customer you will have access to your past orders in the customer login area: Account.
Sect. 9 Consumer information: Participation in janoFair
We participate in janoFair. janoFair is an alternative to the officially recognized consumer complaint office (“Verbraucherschlichtungsstelle”). If we are unable to resolve disputes arising from our contractual relationship by mutual agreement, the cost free dispute resolution procedure of janoFair is at your disposal. The limitation period of any claims is excluded for the duration of this procedure. If no agreement is reached, the state legal process remains open.